Orchard Home Cleaning understands the importance of a clean and healthy living and working environment, and we are dedicated to providing top-notch cleaning services to our clients. With years of experience in the industry, our team of expert cleaners is equipped with the knowledge and skills to handle all your cleaning needs. In this article, we’ll share a bit about us and what sets us apart from other cleaning services.
Orchard Home Cleaning
More than your average cleaning company, we are a team of experienced and trusted cleaning partners that truly care about our clients, our cleaners, and the wider community.
We are proud to have been providing cleaning services in Northamptonshire for almost two decades since 2003, but when it comes to delivering exceptional cleans, outstanding customer experience, and efficient cleaning solutions, our Orchard Home Cleaning team is still always striving for better. After all, we know how busy life can be, and how precious your time is.
You can be reassured that we are reliable local cleaners with a big heart, and we believe everyone needs a professional cleaning partner they can count on.
Home cleaning services in the heart of Northamptonshire
Our founder Ann Brebner has been running cleaning services in Northamptonshire for nearly 20 years, and it is because of her reputation that we have a very strong presence locally as domestic cleaning experts.
From our head office, close to Northampton town centre, we run a well-organised, efficient cleaning operation, supported by a team of trusted administrators and properly vetted self-employed cleaners.
- Toilet, washroom and bathroom cleans
- Oven cleans
- Deep cleans
- One-off cleans
- House clearance cleans
- Emergency cleans
And if it’s not listed, ask us!
Giving back to people and the planet
“My parents were always involved with the local community through fundraising and supporting nearby churches, women’s refuges, and local charities. I learned the value of giving back from a young age and have carried on my mum and dad’s legacy.”
Founder, Ann Brebner
Built on strong core values and the promise of going the extra mile every single time, Orchard Home Cleaning makes sure to give back to local charities and environmental initiatives. There is no other cleaning company in Northamptonshire with such a positive reputation, extensive business network and kind-hearted culture.
Orchard Home Cleaning is proud to support a number of small grassroots charities in Northamptonshire, particularly those organisations that do not have huge exposure.
- Breast Friends
- The Lewis Foundation
- Deaf Connect
- Harry’s Pals
- Eve – Domestic Violence & Abuse Help Northamptonshire
- Northampton Rape Crisis
- Hope Centre
We are also committed to doing our bit for the planet, which includes choosing environmentally products wherever we can and educating our clients on ways to be more sustainable.
A recruitment process that sets us apart
Our trusted and reliable cleaners are all self-employed for a reason – because it allows us to be even more responsive and flexible for our clients.
We don’t just post a job advert, instead, we take great pride in the way we select and support our team, which includes:
- A home visit as part of our recruitment and selection
- The careful interview process in person to make sure our cleaners have the right attitude
- Supporting our cleaners to grow, helping them register as self-employed and manage other business-related tasks
- Building a rapport so that we can place them with the right clients, understanding their availability and personality
Our people come first – always have, always will. We live and breathe by this ethos to provide the very best customer service, and we do this by:
- Going out of our way to understand the requirements of our clients
- Offering outstanding back-up support with a dedicated office team in the background
- Ability to provide a regular cleaner within five working days or sooner, and one-off or emergency cleans at short notice
- Regular virtual meetings, calls and check-ins to make sure our clients are satisfied